These Terms and Conditions define the rules of operation and conditions for using the website https://elizabethbeautyacademy.eu/ and its subdomains, as well as the terms of sale for products available on the website.
The online service elizabethbeautyacademy.eu, available at https://elizabethbeautyacademy.eu/, is operated by Elizabeth Beauty Academy with its registered office at: Apt. 1 Mariner’s Hall, Skehard Road, Cork, T12PP82, Ireland, PSS: 1328420K.
These Terms and Conditions are addressed to both Consumers and Entrepreneurs using the Store and define the rules for using the online Store, as well as the rules and procedure for concluding distance Sales Contracts with Customers via the Store.
Consumer – a natural person concluding a contract with the Seller within the Store, the subject of which is not directly related to their economic or professional activity.
Seller – Elizabeth Beauty Academy, Apt. 1 Mariner’s Hall, Skehard Road, Cork, T12PP82, Ireland, PSS: 1328420K.
Customer – any entity making purchases through the Store.
Entrepreneur – a natural person, a legal person, or an organizational unit without legal personality granted legal capacity by separate law, carrying out economic activity on its own behalf, that uses the Store.
Store – the online store operated by the Seller at https://elizabethbeautyacademy.eu/
Distance Contract – a contract concluded with the Customer within an organized system for concluding distance contracts (within the Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to the conclusion of the contract inclusive.
Terms and Conditions – these Store Terms and Conditions.
Order – a declaration of the Customer’s will made via the Order Form and aiming directly at concluding a Product Sales Contract with the Seller.
Account – the customer’s account in the Store, where data provided by the Customer and information about Orders placed by them in the Store are collected.
Registration Form – a form available in the Store that allows creating an Account.
Order Form – an interactive form available in the Store that allows placing an Order, in particular by adding Products to the Cart and specifying the conditions of the Sales Contract, including the method of delivery and payment.
Cart – an element of the Store software where the Products selected by the Customer for purchase are visible, and where it is possible to determine and modify the Order data, in particular the quantity of products.
Product – a movable item/service available in the Store that is the subject of the Sales Contract between the Customer and the Seller.
Sales Contract – a contract for the sale of a Product concluded or to be concluded between the Customer and the Seller via the online Store. Sales Contract also means – depending on the characteristics of the Product – a contract for services or a specific work contract.
The Customer can communicate with the Seller using the address and e-mail provided in this paragraph.
To use the Store, including browsing the Store’s assortment and placing orders for Products, the following are necessary:
The Seller, to the fullest extent permitted by law, shall not be held responsible for disruptions, including interruptions in the operation of the Store caused by force majeure, unauthorized actions of third parties, or incompatibility of the online Store with the Customer’s technical infrastructure.
Browsing the Store’s assortment does not require creating an Account. Placing orders by the Customer for Products in the Store’s assortment is possible either after creating an Account in accordance with the provisions of § 6 or by providing the necessary personal and address data enabling the execution of the Order without creating an Account.
Prices in the Store are given in Euros or Polish Zlotys and are gross prices (including VAT, if applicable).
The final amount to be paid by the Customer consists of the price for the Product and the delivery cost, about which the Customer is informed on the Store pages during the process of placing an Order, including at the time of expressing the will to be bound by the Sales Contract.
When the nature of the subject of the Contract does not allow, reasonably judging, for a prior calculation of the final price, information on the method by which the price will be calculated, as well as on transport, delivery, postal fees, and other costs, will be provided in the Product description in the Store.
To create an Account in the Store, the Registration Form on the Store’s website must be completed. Creating an Account in the Store is free of charge.
Logging into the Account is done by entering the login and password established in the Registration Form.
The Customer has the right to delete the Account at any time, without giving a reason and without incurring any fees, by sending an appropriate request to the Seller, in particular via e-mail or in writing to the addresses specified in § 3.
To place an Order, the Customer must:
By default, an electronic invoice or receipt is added to the shipment as proof of purchase.
5. Select one of the available payment methods and, depending on the payment method, pay for the order within the specified period, subject to § 8 point 3.
6. Click the “Buy and Pay” button.
The Customer can use the following payment methods:
Detailed information on delivery methods and acceptable payment methods can be found on the Store’s website.
1. The conclusion of the Sales Contract between the Customer and the Seller takes place after the Customer has placed an Order using the Order Form in the online Store in accordance with § 7.
2. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution takes place by sending an appropriate e-mail message to the Customer’s e-mail address provided during the ordering process. Upon receipt of this e-mail by the Customer, a Sales Contract is concluded between the Customer and the Seller.
3. If the Customer chooses payment by bank transfer or electronic payments, the Customer is obliged to make the payment within 3 calendar days from the date of the Sales Contract – otherwise, the order will be canceled.
4. The digital product will be made available or sent by the Seller immediately after the payment is credited, in the manner chosen by the Customer during the ordering process.
1. The Consumer may withdraw from the Sales Contract within 14 days without giving any reason, excluding the exceptions mentioned in point 5 of this paragraph (specifically concerning digital content).
2. The Consumer may withdraw from the Contract by submitting a statement of withdrawal to the Seller. To meet the deadline, it is sufficient to send the statement before its expiry via e-mail to: contact@elizabethbeautyacademy.eu.
3. Effects of withdrawal: In the event of withdrawal from a distance contract, the contract is considered null and void.
4. The Seller shall return all payments received from the Consumer, including delivery costs, no later than 14 days from the day of receiving the withdrawal statement.
5. The right of withdrawal from a distance contract does not apply to the Consumer in respect of contracts for the supply of digital content which is not supplied on a tangible medium, if the performance has begun with the Consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal.
1. The Sales Contract covers new Products and Services. The Seller is obliged to deliver the items/services free from defects.
2. In the event of a defect in a product or service purchased from the Seller, the Customer has the right to make a complaint based on consumer protection laws. If the Customer is an Entrepreneur, warranty liability is excluded.
3. Complaints should be submitted electronically to the Seller’s address: contact@elizabethbeautyacademy.eu.
4. The Seller will respond to the complaint immediately, no later than within 14 days.
Detailed information regarding the possibility for a Consumer to use out-of-court complaint handling and redress mechanisms is available at the offices and websites of local consumer advisers or relevant consumer protection authorities.
1. The administrator of Customers’ personal data collected through the online Store is the Seller.
2. Personal data is collected for the purpose of executing the Sales Contract and, if the Customer agrees, for marketing purposes as well, in accordance with the Privacy Policy.
1. Contracts concluded through the online Store are concluded in English or Polish.
2. The Seller reserves the right to make changes to the Terms and Conditions for important reasons (changes in law, changes in payment or delivery methods). The Seller will inform the Customer about any changes at least 7 days in advance.
3. Matters not covered by these Terms and Conditions are governed by applicable Irish and EU laws.
4. The Customer has the right to use the EU ODR platform available at: http://ec.europa.eu/consumers/odr/.
This Return and Refund Policy (hereinafter: “Policy”) defines the rules for withdrawing from a distance contract, issuing refunds, and submitting and processing complaints in connection with the purchase of digital products offered through the website elizabethbeautyacademy.eu.
The Policy forms an integral part of the Store’s Terms and Conditions. Every Buyer is required to read this Policy before making a purchase.
The seller of digital products and owner of the website is: Elizabeth Beauty Academy, Apt. 1 Mariner’s Hall, Skehard Road, Cork, T12PP82, Ireland, PSS: 1328420K, e-mail: contact@elizabethbeautyacademy.eu.
Buyer – any person making a purchase of a digital product through the Website.
Consumer – a natural person making a purchase for purposes not directly related to their business or professional activity.
Entrepreneur with Consumer Rights – a natural person running a business whose purchase is not of a professional nature.
Digital Product – digital content not supplied on a tangible medium, in particular: ebooks, online courses, video and audio recordings, webinars, or educational materials for download or streaming online.
The products offered on the Website are intangible and are delivered through immediate online access, file downloading, or by providing a user account on an educational platform. Upon gaining access to the digital product, the performance of the contract begins.
Consumers and Entrepreneurs with consumer rights are entitled to withdraw from a distance contract within 14 days from the date of its conclusion – subject to the exceptions specified in this Policy (Section 6).
To exercise the right of withdrawal, the Buyer must submit an unambiguous statement via e-mail to: contact@elizabethbeautyacademy.eu.
In accordance with consumer protection regulations, the right of withdrawal does not apply if the subject of the contract is the supply of digital content not delivered on a tangible medium, and the performance has begun with the Consumer’s express consent, who was informed before the purchase about the loss of the right of withdrawal.
By purchasing a digital product on the Website, the Buyer agrees to the immediate commencement of the contract performance, confirms that they have been informed about the loss of the right of withdrawal, and accepts that no refund is possible once access to the product is granted.
Once access to an online course is provided, an ebook or other digital file is downloaded, or playback of materials has begun, the Buyer is not entitled to a refund. Dissatisfaction, subjective evaluation of content, change of mind, or lack of time to review the materials do not constitute grounds for a refund.
The Seller may – at its sole discretion – consider a refund request in extraordinary cases, in particular a permanent lack of access to the product due to the Seller’s fault or significant and objective non-compliance of the product with its description. Each case is considered individually.
The Buyer has the right to file a complaint in case of non-compliance of the digital product with the contract to the address: contact@elizabethbeautyacademy.eu. The complaint should include the Buyer’s details, description of the issue, date of purchase, and the specific request. The Seller will process the complaint within 14 days.
In the event of a justified withdrawal from the contract or acceptance of a complaint, refunds are made using the same payment method used by the Buyer, no later than 14 days from the date of the decision confirming its validity.
This Policy is effective from the date of its publication on the Website. Matters not covered by this Policy are governed by applicable Irish and EU laws.
